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In order to improve the quality, correctness and speed of delivery of a significant regulatory requirement, the project team delivered a wide-ranging ETL automation function, fully integrated into an existing business process.


A framework solution was designed and constructed to combine multiple disparate sources of information from operational, warehouse and legacy data stores, extracted in a variety of formats and structures.


An automated process was developed to cleanse, de-duplicate and merge high volume customer, policy and transactional data. Validated data was then fed into complex calculation engines, with the returned results processed to assemble customer-targeted correspondence.


Strict regulatory requirements mandated that the automated solution be delivered with a full suite of complex, multi-tiered reconciliation and Management Information reporting, in order to provide complete visibility of the underlying ETL processing.